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Pasadena Police Department Celebrates its Explorers Heading to College

Wed, 2020-07-01 20:03
Pasadena Police Chief John Perez and with Pasadena Officers and with seven high school students from Pasadena, who recently received computers from the Pasadena Police Department, pose for a picture at the Pasadena Police Department on Tuesday, June 16, 2020. (Photo by James Carbone)

For eight Pasadena PD Explorers, their senior year may not have ended as they envisioned.

Graduations were held virtually, proms cancelled and end-of-the-year parties were nixed once COVID-19 shook through the nation.

But for the Pasadena PD Explorers, the pandemic didn’t take away their well-earned high school diplomas and it wasn’t going to stop them on their next journey.


On Tuesday, June 16th, Pasadena Police Chief John Perez congratulated the Department’s explorers with a fist bump, flowers and a brand new laptop, courtesy of a $6,000 donation by the Pasadena Police Foundation.

“This is a tool. You’ve worked hard for it. You are our future and your community’s future,” Perez said to the group. “The world is trying to find its balance. Good change will come from all of this, so just hang in there. We are lucky you guys are here and a part of us.”

The Pasadena Explorers Program is for young men and women ages 14 to 21, and gives them a chance to work with officers and employees of the Pasadena Police Department while also learning about a career in law enforcement.

“I was really excited to get the laptop,” said Mireya Arrieta, who graduated from Marshall Fundamental and has been with the Pasadena Explorers the last few years. “It’s really going to help me in college, especially now with everything online. Now I don’t have to pay to get a lap top and I can use my money toward something else.”

The Pasadena Explorers were accepted at colleges throughout California, including: California State University, Long Beach, University of California, Los Angeles, Pasadena City College, California State University, Northridge, California State University, Los Angeles and University of California, Santa Barbara.

Each of the students were thrilled to celebrate their accomplishment with their Pasadena PD Explorer advisors, Michelle White, Charles Tucker, Corporal Cristian Allen, retired Sgt. Glenn Thompson and Pasadena Police Youth Advisor Michael Bentley.

“This is what it’s all about for us,” said Thompson, who retired in 2019, but continues to be a mentor or the Explorers program. “Help young people and to mentor them. What they can do with support is amazing.”

For Nicholas Gonazales, his time as an Explorer is a huge inspiration for him and toward his future. He will use everything he learned at the Pasadena PD at Cal State LA in the fall where he will begin his education toward becoming a police officer.

“My advice to anybody considering being an Explorer is that it will help you in your personal life, as an individual and as a whole. Being an Explorer helps you become a well-rounded person and prepares you for society. It makes you proud to be part of an awesome program.”

Meet the college bound Pasadena Explorers:

Nicholas Gonzales from Pasadena High School smiles as he receives a computer from the Pasadena Police Chief John Perez at the Pasadena Police Department on Tuesday, June 16, 2020. (Photo by James Carbone)

Nicolas S. Gonzales.

Pasadena High School

College Attending: California State University, Los Angeles

Major: Law Enforcement/Criminal Justice

“Being an Explorer has made me a better individual a better person, more sociable, more conscientious and respectful of the people around me, my family and my community. Being an Explorer has taught me how to be part of the community by giving, caring and helping all in our community.”

Candrha Lopez from Pasadena High School is all smiles as she receives a computer from the Pasadena Police Chief John Perez at the Pasadena Police Department on Tuesday, June 16, 2020. (Photo by James Carbone)

Name: Candrha Lopez

Pasadena High School

College Attending: University of California, Los Angeles

Major: Pre-cognitive science major

Hillarie Padilla from Pasadena High School is all smiles as she receives a computer from the Pasadena Police Chief John Perez at the Pasadena Police Department on Tuesday, June 16, 2020. Chief John Perez later said: “you are our future, the computer is a tool to get you further to where you need to go.” (Photo by James Carbone)

Name: Hillarie Padilla

Pasadena High School

College attending: Cal State University. Los Angeles

Major: Biochemistry

“Explorers helped me become more organized and taught me how to prioritize important things first. For those who want be become explorers it is a great program for learning discipline and they push you to your limits to be the best you can be.”

Fitch Affirms Pasadena, CA’s Water Revenue Bonds at ‘AA+’; Outlook Revised to Positive

Wed, 2020-07-01 13:59

Fitch Ratings has affirmed the ‘AA+’ rating on the $53.6 million water revenue refunding bonds issued by the City of Pasadena on behalf of Pasadena Water and Power (PWP), a Fitch Ratings announcement Tuesday said.

The bonds were series 2010A, 2011A and 2017A, the announcement said.

Additionally, Fitch has assessed PWP’s stand-alone credit profile at ‘aa+,’ and revised its Rating Outlook from Stable to Positive.

Fitch said the ‘aa+’ stand-alone credit profile and ‘AA+’ bond rating reflect PWP’s strong financial profile and low net leverage, as represented by net adjusted debt to adjusted Funds Available for Debt Service (FADS), within the framework of very strong revenue defensibility and low operating risks. Net leverage over the last five fiscal years (2015-2019) is stable, ranging from 3.0x to 4.0x.

The Positive Outlook is based on projections that continue to point to low net leverage below 5.0x, with the assumption that future rate action is taken beyond fiscal 2021. The Fitch report said PWP’s Water Master Plan and Integrated Resource Plan is in the final stages of completion and is expected to propose rate adjustments for fiscal 2022 and several years beyond.

The ratings agency also took note of the impact of the coronavirus pandemic and related government containment measures worldwide, which has created an uncertain global environment for the water and sewer sector.

Fitch said while PWP’s most recently available performance data does not indicate impairment, material changes in revenue and cost profile are occurring across the sector. PWP management attributes slightly lower sales – less than three percent year-to-date compared with the same time last year – more to cooler weather conditions rather than the coronavirus. No rate deferral or rollback occurred and the Pasadena City Council adopted the previously approved rate increase for fiscal 2021, effective July 1, as planned, the report said.

PWP also reported increased delinquencies in water service fees, but the amounts remain immaterial – less than 0.1 percent of projected fiscal 2021 operating revenues. The water utility said payment plan options are being finalized, which should eventually allow for most past-due balances to be recouped.

PWP provides retail water services to approximately 38,000 customers in the City and in Altadena, with about 80 percent of the customer base residing within Pasadena’s city limits. The majority of the water supply comes from the Metropolitan Water District of Southern California, the regional wholesale provider of imported water to serve communities in the region.

Purchases from MWD typically account for 60 to 65 percent of supply annually. The balance of the City’s supply is from local groundwater, which costs significantly less than MWD purchased water, but there are limitations on how much the City can pump from the local Raymond Basin, an adjudicated water basin.

Fitch said projects to expand and improve access to local supply are included in PWP’s current capital improvement plan (CIP), and the system is working toward increasing local sources to around 50 percent of supply over the next five to 10 years.

Pasadena Apple Store Recloses Due to COVID-19

Wed, 2020-07-01 13:06
Apple Store at 54 West Colorado Boulevard. Photo courtesy Apple

The Apple Store in Pasadena will be closed for an undetermined period, starting Thursday, due to the surging COVID-19 pandemic, according to the company.

The Pasadena location at 54 W Colorado Blvd. is among 15 California stores that had previously reopened, but are again shutting down as the spread of the novel coronavirus increases, 9to5Mac reported.
A representative at the Pasadena store confirmed the location would be closing at 7 p.m. Wednesday and not reopening for general services until further notice.

“We look forward to resuming full operations as soon as it’s safe to do so,” the store said in a statement on its website.

Customers will still be able to pick up existing online orders, and previously scheduled Genius Support appointments through July 3 will still be honored, according to Apple.

“Our commitment is to only move forward with a reopening once we’re confident we can safely return to serving customers from our stores,” according to a statement issued by Apple in March. “We look at every available piece of data — including local cases, near and long?term trends, and guidance from national and local health officials. These are not decisions we rush into — and a store opening in no way means that we won’t take the preventative step of closing it again should local conditions warrant.”

Many Restaurants, Bars Not Meeting Public Safety Protocols

Mon, 2020-06-29 14:07

While avoiding laying blame for the recent spike in coronavirus cases, Los Angeles County health officials said Monday restaurants and bars continue to fall short of meeting public-safety protocols, and without a dramatic reversal in public behavior to control the virus, “we will see a lot more deaths.”

The latest statistics compiled by local health officials estimate that on average, one in every 140 people in Los Angeles County is infected with the Coronavirus and capable of spreading it to others, likely without having any symptoms or even knowing they are carrying the virus.

That figure has dramatically changed from last week, when the estimate was one in every 400 people.

“What this means is that Angelenos in the activities of daily living when they go out are very likely to be in the locations or near persons who are currently infectious, and in fact a large typical store is likely to have multiple infectious persons enter the shop every day,” Dr. Roger Lewis, who leads the county’s statistical modeling efforts, said.

Dr. Christina Ghaly, the county’s health services director, noted the “stark change” in hospitalizations over the past week, with more than 1,700 people currently hospitalized, up from an average of about 1,400 just two weeks ago. She said if that trend continues, the county could quickly run out of intensive-care unit beds, forcing hospitals to adjust operations and create additional ICU space.

Health officials acknowledged the problem of quarantine fatigue, noting that residents are anxious to get back to normal life and may see the reopening of businesses across the county as a sign the virus is disappearing — leading to a lack of social distancing and a failure to wear face coverings.

County public health director Barbara Ferrer said that problem played out over the past two weeks, noting that the weekend of June 20, roughly 500,000 people visited bars and nightlife spots.

Responding to that surge, Gov. Gavin Newsom on Sunday ordered all bars closed in Los Angeles County. Ferrer noted that Los Angeles County enacted an amended local health order within hours of that announcement, a hint that the county was already preparing to make such a move before Newsom’s proclamation.

Ferrer said restaurants and bars continued over the weekend struggling to fully adhere to all of the safety protocols for operating. She said of the establishments visited by inspectors over the weekend, 49 percent of bars and 33 percent of restaurants were failing to meet physical distancing requirements. She said 54 percent of bars and 44 percent of restaurants were violating the requirement that workers wear face masks and shields.

“I think we are a little bit discouraged, you know, three weeks out (from) the restaurants reopening for in-person dining we still have almost half of our restaurants not in compliance,” she said. “… We’ve seen examples of overcrowding at our beaches and some of our public spaces and again noticed that people are not wearing their face coverings and not physical distancing.”

She also said she’s gotten an “explosion” of new outbreaks in workplaces that are being operated without health protocols.

“And we’ve had numerous examples of outbreaks happening because families are getting together with extended family members and friends to celebrate weddings, things that they have postponed, and again have created higher risk and there was transmission,” Ferrer said.

Given that current coronavirus case numbers reflect transmission that occurred over the past two to four weeks, Ferrer said officials were not dismissing the mass protests against police brutality as a contributing factor in the spike in cases, but said “that alone would not explain the increase.”

“I appreciate that there’s no one place to lay any blame and we’re absolutely not trying to do that, particularly because there are many businesses that have opened and they’ve adhered to every single protocol that’s in place, and they’re doing their very best to offer safety to employees and customers,” Ferrer said. “… These are high-risk settings and there are lots of people out and about in these settings.”

She said restaurants, retail businesses and residents all have to work together to stem the rising tide of cases.

“We will see a lot more deaths if we can’t turn this around, so we do need everyone’s help,” she said.

On Sunday, county officials announced another 2,542 newly confirmed cases of COVID-19 and 20 additional deaths, bringing the county’s totals to 97,894 cases and 3,305 fatalities.

Also as of Sunday, according the Los Angeles County Department of Public Health, the seven-day average of daily new cases was more than 1,900, an increase from the 1,379 average two weeks ago. There are 1,717 people currently hospitalized, which is higher than the 1,350 to 1,450 daily hospitalizations seen in recent weeks.

Some officials have attributed the rise in overall cases to increases in testing, but Ferrer said repeatedly in recent days that the metrics clearly demonstrate an increase in community spread of COVID-19, the disease caused by the coronavirus.

Health officials said Friday the rise in cases hitting the county’s younger population particularly hard — likely reflecting reopenings of bars and restaurants and participation in this month’s mass demonstrations against police brutality.

Home Sales Bouncing Back After Pandemic ‘Freezes’ Market

Mon, 2020-06-29 13:09

Home sales in Pasadena, and throughout the nation, are indicating an increasingly healthy real estate market after emerging from a standstill that accompanied the onset of the coronavirus pandemic in March, experts say.

Following a “great freezing” or “seizing up” of the market in April, during what is normally the busiest time of year in real estate, transactions are again picking up the pace, leading experts to conclude that this year’s home-selling season was not skipped, but merely delayed by a month or two.

“There’s a lot of good news out there. It’s an interesting phenomenon,” said Darrell Done of Coldwell Banker Residential Brokerage in Pasadena.

“If mid-April was the bottom, then we’re starting to see an upward growth from the end of April into May, and that growth continued into June,” he said.

“We’re now looking at a very healthy environment for the real estate market to continue to grow into the summer, and hopefully, into the fall. I think we have a great opportunity to see very nice business going into the fall,” Done said.

Buyers are encouraged by interest rates around, or even below, 3%, he said, according to Done and other experts.

“Buyers are out there looking, houses have started to come on the market in the past month to six weeks,” Done said. “We’re still seeing multiple offers, escrow in 8 to 10 day.”

“I don’t see any reason why we couldn’t expect to see this continue on,” he added.

While year-over-year home sale figures in Pasadena declined in May, they fell by significantly less than the available number of homes for sale did.

Pasadena saw 156 home listings in May, compared with 332 in May of 2019, Done said.

But while listings dropped by 53 percent, sales over the same period dropped by 35%, he said.

Once June sales figures become available, Done said he expects to see significant increases.

Prior to the outbreak of COVID-19, the market has started the year on a strong footing, he said.

“In the beginning of 2020, we actually entered into the new year with property values up about six percent from 2019, and transactions were actually quite good going into the new year,” Done said.

Figures released last week by Zillow showed that were selling in mid-June faster than at any point since Spring of 2018.

“Though many sellers have taken a wait-and-see approach through the pandemic, homes that have made it onto the market have been snatched up relatively quickly by eager buyers. In mid-June, the typical home sold in the U.S. had an offer accepted 22 days after it was listed for,” according to Zillow. “That’s as fast as homes have sold since early June 2018, when they typically sold in 21 days.”

The pace was even quicker in the Los Angeles-Orange County metropolitan area, the median number of days homes spent on the market in mid-June was 20, the Zillow Analysis shows. That’s eight days faster than the same period in last year, and 10 days faster than the prior month.

Zillow Economist Jeff Tucker said in very short order, houses will be “selling like hotcakes in the speediest market in recent memory.”

“The market did slow down in April, but anyone shopping this summer needs to be prepared to keep up with the lightning-quick pace of sales today,” he said. “The question is whether the tempo will slow after buyers finish playing catch-up from planned spring moves, or if this fast-paced market will stay hot thanks to continued low interest rates and buyers scrambling over record-low summer inventory.”

National data released by the National Association of Realtors on Monday showed a “record comeback” in May, according to the organization.

“Every major region recorded an increase in month-over-month pending home sales transactions, while the South also experienced a year-over-year increase in pending transactions,” The NAR said in a written statement.

The Pending Home Sales Index, “a forward-looking indicator of home sales based on contract signing,” increased by a record 44.3% to 99.6%, which was the largest month-over-month increase since the record was established in 2001, according to the NAR.

“This has been a spectacular recovery for contract signings, and goes to show the resiliency of American consumers and their evergreen desire for homeownership,” NAR Chief Economist Lawrence Yun said. “This bounce back also speaks to how the housing sector could lead the way for a broader economic recovery.”

But more work lies ahead, he said.

“More listings are continuously appearing as the economy reopens, helping with inventory choices,” according to Yun. “Still, more home construction is needed to counter the persistent underproduction of homes over the past decade.”

Pasadena Bars Must Shut Down Again Under New State Order, But It’s Not Clear When

Sun, 2020-06-28 13:57

According to Pasadena Public Information Officer Lisa Derderian, the city will follow suit with L.A. County’s direction and order local bars and nightclubs to close in compliance with an order released by Gov. Gavin Newsom on Sunday.

According to the order, bars and nightclubs in Los Angeles, Fresno, Imperial, Kern, Kings, San Joaquin and Tulare counties must close in response to a surge in Coronavirus cases that has increased hospitalizations.

It is not known when the order takes effect. Derderian said the city would consult with health director Dr. Ying-Ying Goh.

“No action needs to be taken until final orders are disseminated,” Derderian said. “Dr. Goh and her team are coordinating with state and county officials to determine next steps.

As of Saturday, the city had reported more than 1,250 cases and nearly 90 virus-related deaths.

“The increase in numbers is a major concern, especially as we lead up to a holiday weekend when people tend to congregate against the advice of health directives,” Derderian said. “There are many things we take into consideration when evaluating phases or reopening but health is definitely the number one priority”

Newsom said the state is battle to control the spread of the virus.

“Californians must remain vigilant against this virus,” Newsom said in a prepared statement. “COVID-19 is still circulating in California, and in some parts of the state, growing stronger. That’s why it is critical we take this step to limit the spread of the virus in the counties that are seeing the biggest increases.”

Newsom’s order comes as the state grapples with a surge in Coronavirus infections and increased hospitalizations after reopening most sectors over the past month.

Sunday’s order marks the first time businesses have been ordered to shutter after being allowed to reopen earlier. Bars and nightclubs in Pasadena had been permitted to reopen on June 19.

Newsom recommended eight additional counties close their bars, though he did not order them to do so. Those counties have been on the watch list for at least three days and include Santa Clara, Riverside and Sacramento.

The number of people hospitalized in L.A. County as of Friday was 1,676, a number that has been steadily increasing over the past two weeks, soaring above the recent average of between 1,350 and 1,450. At the peak of the virus, the county averaged about 1,900 patients in hospitals.

On Saturday, County health officials announced another 2,169 newly confirmed cases of COVID-19 and 23 additional deaths.
The new numbers bring the county’s totals to 95,371 cases and 3,285 fatalities.

The state’s positivity rate has climbed above 5 percent, while the number of people requiring hospitalization has increased by 29 percent over the past week.

The governor and state health officials allowed bars to open in California on June 12 but gave county health officials the latitude to keep them shut as long as they deemed fit.

Pasadena reopened its bars on June 19. Under state guidelines, patrons were required bars to maintain social distance between patrons, eliminate seating at the actual bar counter and turn down the music volume to prevent shouting, which expels droplets farther distances and wear facemasks.

This is a developing story. Pasadena Now will update it as information becomes available.

Adept Architecture Hires Ardy Kassakhian as V.P. Government and Philanthropic Relations

Fri, 2020-06-26 18:06

Pasadena-based Adept Architecture has hired government relations and non-profit veteran Ardashes “Ardy” Kassakhian as Vice President for Government and Philanthropic Relations, the company announced Friday.

Kassakhian has both public and private sector experience, with extensive work in municipal government as City Clerk for the City of Glendale from 2005 up to March 2020, when he was elected City Councilmember. He has been on political campaigns both on the federal, state and local, and spent time in Washington, DC as an intern on Capitol Hill.

Kassakhian holds a B.A. from UCLA, an M.A. in Public Policy and Administration from Northwestern University, and has completed the Harvard Kennedy School of Government’s Senior Executives in State and Local Government program, in addition to the Coro Executive Program.

Kassakhian is Glendale’s appointee to the Metropolitan Water District, and serves as an appointee to the California State New Motor Vehicle Board. He is currently the Vice-chair of the Glendale Housing Authority.

At Adept, Kassakhian’s role will be to implement philanthropic and socially responsible investment strategies and will head efforts to deliver affordable housing. His previous work running Glendale’s City Clerk division allowed him to modernize the office through digitization and focusing on issues of good governance, improved transparency and civic engagement.

“I’m very excited to be working with the team at Adept to help address the issues of affordable housing, environmental sustainability and bringing into focus the opportunities that are facing both the development community and cities throughout California and the United States,” Kassakhian said in a statement.

“I believe that it will be up to market rate developers, working with government officials, and nonprofits, to address Southern California’s housing shortage,” Patrick Chraghchian, president of Adept, said. “Ardy is well suited to take up effort on behalf of our company as part of our commitment to help the communities in which we work.”

Adept Architecture is the business name for American General Design, Inc, a Pasadena-headquartered real estate architecture and development company delivering mixed-use projects throughout Southern California.

For more information, visit

Pasadena COVID-19 Disaster Small Business Relief Fund Online Application Portal Opens Friday, June 26th

Thu, 2020-06-25 18:41

Pasadena Community Foundation (PCF) will launch the online application for Pasadena COVID-19 Disaster Relief Small Business Relief Fund grants on Friday, June 26th at 5:00 p.m. The Fund is a collaboration between the Pasadena Chamber of Commerce, Pasadena Community Foundation, and the City of Pasadena to assist small businesses in recovering from the economic impact of the COVID-19 crisis and resulting business closures, and will provide grants of $10,000 to storefront retail businesses.

Please CLICK HERE to review the grant guidelines and access the application, or visit the PCF website at The grant application will be available starting at 5:00 p.m. on June 26, 2020. Applications will be accepted through July 10, 2020 at 5:00 p.m.

The Pasadena COVID-19 Disaster Small Business Relief Fund is intended to augment federal, state, and local aid in supporting Pasadena businesses and sustaining the local economy. The City of Pasadena has seeded the fund with an initial gift of $500,000, with the goal of assisting 50 or more small businesses. The City will match all private philanthropic gifts to the fund up to $250,000, creating the potential for $1 million in assistance. The Fund will accept donations from individuals, businesses, and foundations.

Local storefront retail and restaurant businesses are strongly encouraged to apply. The fund will prioritize business owners who have not received financial assistance from federal and state-level COVID-19 relief programs, including the Paycheck Protection Program. Businesses receiving grants must be located within the physical boundaries of Pasadena. The selection process will also consider local ownership and whether businesses employ Pasadena residents. Once awarded, grant funds may be used for business-related operational costs, including COVID-19-related expenses and re-opening compliance costs.

“The Pasadena COVID-19 Disaster Small Business Relief Fund is intended to help preserve those Pasadena storefront businesses that are vital to the personality of our city’s neighborhoods and contribute to our local economy,” said Pasadena Chamber of Commerce CEO Paul Little. “We want to be sure the stores and cafés that contribute to the character of Pasadena have a chance to survive the COVID-19 pandemic.”

“Successful small businesses and a healthy economy are critical to a thriving city, which is what PCF is always working towards,” said Jennifer DeVoll, Pasadena Community Foundation president and chief executive officer. “The Small Business Relief Fund will play an important role in reviving existing small businesses and laying the groundwork for our city’s long-term economic and social recovery from the COVID-19 crisis.”

The City of Pasadena, Chamber of Commerce, and PCF have assembled a diverse and experienced selection committee to review all applications and make recommendations for funding. PCF will administer the fund, accept gifts, and provide acknowledgement letters for tax purposes. All gifts to the Pasadena COVID-19 Disaster Small Business Relief Fund are tax deductible.

Chuck E. Cheese Parent Company Files for Bankruptcy, But Restaurants Expected to Remain Open

Thu, 2020-06-25 12:15

The company that operates Chuck E. Cheese restaurants has filed for Chapter 11 protection, the company announced Friday, but the reorganization was not expected to involve the closures of any locations, in Pasadena or elsewhere.

In fact, CEC Entertainment has its eyes fixed on expansion, the company said in a written statement.

“Subject to ongoing negotiations with its landlords, the Company expects to maintain ongoing operations in these locations throughout the Chapter 11 process, providing dine-in, delivery and carry-out services, hosting birthday parties during dedicated hours, and supporting fundraisers and events in the coming weeks and months,” according to the statement. ““The Company also plans to continue opening additional locations each week, steadily bringing more employees back to work.”

The Pasadena Chuck E. Cheese location has reopened for carry-out orders only, but remains closed for dine-in service, But representatives says they hope to reopen the dining area and game room next month, safety guidelines permitting.

“The Chapter 11 process will allow us to strengthen our financial structure as we recover from what has undoubtedly been the most challenging event in our Company’s history and get back to the business of delivering memories, entertainment, and pizzas for another 40 years and beyond,” CEC CEO David McKillips said.

CEC officials said 266 company-operated Chuck E. Cheese and Peter Piper Peter restaurants have already reopened, following local protocols.

CEC is based in Irving, Texas, and the Chapter 11 case is being heard in U.S. Bankruptcy Court for the Southern District of Texas. The filing does not affect franchise locations and corporate partners outside of the U.S.

New Spectrum Stores Now Open in Pasadena and Hollywood

Thu, 2020-06-25 12:01

Charter Communications, Inc. announced today the opening of new Spectrum Stores in Pasadena and Hollywood. The Spectrum stores gives consumers in Los Angeles a convenient option for adding or managing their Spectrum Internet®, TV, Mobile or Voice services.

“Our Spectrum stores team is here to help our local customers who need support in getting and staying connected during these uncertain times,” said Pattie Eliason, Group Vice President, Spectrum Stores & Retail. “They are working to make our new stores in Pasadena and Hollywood safe, convenient environments to add or manage services, shop for devices and accessories or make payments, while ensuring we adhere to current local and state health and safety guidelines.”

The new stores listed below are open Mondays through Wednesdays, Fridays and Saturdays from 10 a.m. to 6 p.m., Thursdays from 10 a.m. to 8 p.m. and Sundays from noon to 5 p.m.

• 300 East Colorado, Suite 142, Pasadena, CA 91101
• 6200 West Hollywood Blvd., Suite 144, Los Angeles, CA 90028

To help protect the safety of customers and employees, and in accordance with CDC guidelines and state and local orders, social distancing is required in the store, with occupancy of the store managed by store employees. Spectrum stores are cleaned and disinfected regularly, with frequent cleaning of high-touch areas and hand sanitizer available throughout the store.

The new Spectrum stores offer the latest devices and accessories compatible with Spectrum Mobile, which is designed to provide customers the highest quality experience at great value, including access to next-generation 5G service where available. Customers can save up to 40% on a single line with unlimited data compared to other national carriers.* They also can bring their own phone or choose from among the latest mobile devices and accessories.

Store visitors also have the opportunity to experience the power of Spectrum Internet, featuring starting speeds of 200 Mbps and plans with connections up to 1 gigabit per second, as well as the interactive Spectrum TV App, which gives customers access to the Spectrum TV® content across a wide variety of platforms and devices.

Along with sampling and ordering Spectrum services, customers also can complete a variety of transactions at the store, including account payments and upgrading or exchanging equipment. Spectrum has opened 45 new and remodeled stores in Southern California in the past two years.

Information on Spectrum store locations can be found online along with more information about Spectrum products and services. 24-hour customer assistance is always available at 1-855-707-7328.

*Savings based on HarrisX taxes, fees and surcharges calculation. Visit for details.

About Spectrum

Spectrum is a suite of advanced broadband services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband communications company and the second largest cable operator in the United States. Spectrum provides a full range of services, including Spectrum TV®, Spectrum Internet®, Spectrum Voice®, and Spectrum Mobile. Spectrum Business® similarly provides scalable, and cost-effective broadband communications solutions to small and medium sized business organizations, including Internet access, business telephone, and TV services. Spectrum Enterprise is a national provider of scalable, fiber-based technology solutions serving many of America’s largest businesses and communications service providers. Charter’s advertising sales and production services are sold under the Spectrum Reach® brand. Charter’s news and sports networks are operated under the Spectrum Networks brand. More information about Spectrum can be found at